Description
TELUS Health is hiring an Associate Customer Experience professional to manage a high-volume portfolio of 150–250 Australian accounts in a fully remote customer success operation based in Brisbane, Melbourne, or Sydney. The role focuses on contract renewals, retention of core employee assistance program offerings, account health monitoring, client service, upselling health and wellbeing services, reporting, CRM maintenance, and coordinating orientations. Candidates need at least two years of account management, customer service, or sales experience, strong commercial and organisational skills, CRM proficiency, Microsoft Office and reporting-tool expertise, and the right to work in Australia.
