Description
AppDirect is hiring a Customer Success Manager to own the success of assigned customer accounts, develop growth and retention strategies, educate customers on PartnerStack, manage onboarding, renewals, expansion, feedback, and customer engagement metrics, and coordinate with the support team. The role requires 1–2 years of experience in partnerships, customer success, customer experience, or a related area, along with SaaS knowledge and relationship-building skills. The base salary or target on-target earnings range is $55,000–$65,000 CAD.
