Description
The Associate Customer Success Manager, Programs will own assessment campaigns and hackathons from kickoff through closure, coordinating with Sales, Marketing, Engineering, Content, and Support. The role manages campaign timelines, quality checks, client onboarding, stakeholder reporting, client relationships, feedback, process improvements, and operational content needs. It requires strong project management, communication, stakeholder management, documentation, spreadsheet and presentation skills, CRM or ticketing familiarity, and comfort working across time zones and at onsite client events.
