Description
LevelBlue is hiring a Tier 2 Cybersecurity Support Specialist to provide technical support for cybersecurity customers and products. The role handles incoming support cases and calls, investigates complex security issues, collaborates with next-tier support, vendors, and product teams, maintains knowledge of known issues and workarounds, and supports global security operations. It requires 0–1 year of networking or security experience, exposure to cloud security products, familiarity with firewall technologies, and willingness to work 24/7 rotational shifts. The position is open to candidates legally authorized to work in India.
