Associate Director / Director, Customer Program Management at lilasciences

Lila Sciences is hiring a senior Associate Director / Director, Customer Program Management to lead end-to-end delivery for complex, multi-year physical sciences customer partnerships. The role combines primary customer relationship ownership, cross-functional program management across scientific and technical teams, and building scalable customer delivery processes, tooling, operating models, metrics, and KPIs. Candidates need a graduate degree or equivalent experience in a physical science or technical discipline, 8+ years in a technical or scientific industry, and 5+ years in program management, delivery, or comparable cross-functional coordination. The position is full-time and offers a U.S. base salary of $148,000–$224,000, with medical, dental, and vision benefits for U.S. employees.