Associate Director, Process Optimisation at RBC

Type: Full-time
Level: lead/mgmt
Posted: Aug 28, 2026

Description

RBC is hiring a full-time Operations Transformation Lead in Putrajaya, Malaysia, to support wealth management operations transformation. The role combines business and process analysis, risk and issue management, workflow and operational risk improvement, and the design and implementation of AI-driven automation solutions. It requires a relevant degree or formal business qualification, at least 10 years of financial services and banking operations experience, and expertise in project management, change management, process optimization, and robotic process automation, along with AI and programming skills such as Python and SQL.

Required Skills

Process analysis
Risk management
Change management
Python
SQL
AI tools

Additional Information

Minimum Education: Relevant degree or formal business qualification
Required Previous Experiences: At least 10 years of financial services and banking operations experience
Experience in project management, change management, process optimization, or robotic process automation
Translation Company Name: 0000055801 RBC Shared Services Malaysia Sdn. Bhd.

About RBC

RBC

banking

RBC is one of Canada’s largest banks and one of the largest banks in the world, based on market capitalization. It provides personal and commercial banking, wealth management, corporate and investment banking, insurance, and trust and asset management services to individuals, small businesses, commercial entities, corporations, and governments. RBC has a presence in 10 countries and territories across the Caribbean, with more than 2,800+ employees serving more than half a million clients.

Open roles: 490
New in 30 days: 400

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