Summary from listing
Singtel is hiring a Roaming Operations Engineer to perform IREG testing for VoLTE roaming, coordinate with roaming partners and carriers, diagnose and resolve roaming incidents, manage complaint SLAs and customer-experience KPIs, monitor roaming quality, maintain IR21 documentation, and support roaming steering. The role requires a good engineering or IT diploma, preferably in communications engineering and networking, with telecommunications, VoLTE, networking, and troubleshooting skills; training is provided, and candidates must be available for occasional non-office hours and 24/7 standby for faults.
