Description
NAVEX is hiring an Associate Manager of Customer Support to oversee and develop Customer Support Specialists who provide post-product-implementation support. The role leads coaching, performance management, customer experience, escalation resolution, process improvement, and customer lifecycle management while requiring deep knowledge of NAVEX products and services. It is a hybrid position with a starting annual compensation of 2,035,000 INR plus a 5% MBO, and night-shift differentials may apply.
