Associate Member Services Officer at SECU

Type: Full-time
Level: Entry-level

Description

This is an entry-level Associate Member Services Officer (MSO) position at SECU, designed to provide foundational knowledge of branch operations. The role involves performing routine duties such as handling cash transactions, managing accounts, assisting members over the phone and in person, and beginning training in lending and collections. The associate will adhere to strict compliance and security protocols, ensuring confidentiality and proper adherence to financial guidelines.

Required Skills

Cash Handling
Account Management
Customer Service
Lending & Collections
Wire Transfers
Foreign Currency
Problem Solving
Financial Advisory

Additional Information

Preferred Qualifications: Bachelor’s degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP)
aptitude for meeting people and developing member confidence, respect, and trust in the Credit Union.
good communication skills, both verbal and written.
good problem-solving skills.

About SECU

SECU

VPN

Users can connect through 700+ servers in over 70 countries, with Smart Connect selecting a fast, stable nearby server or a Location Picker for manual choice. Secu says its network is fully owned and managed in-house, and describes its privacy approach as no logs and no tracking.