Description
DoorDash Labs is hiring a Service Operations Manager to lead the Phoenix market service operations team. The role manages new and experienced technicians, maximizes fleet uptime, oversees work orders and parts, tracks productivity and operational KPIs, coordinates shift handoffs, and supports technician development. It is fully on-site in the Greater Phoenix area on the PM shift from 2:30 PM to 11:00 PM, with possible overlap with the AM shift or weekend coverage. The position requires at least six years of service operations, field service, or technical operations experience, including at least two years leading service technicians or field teams.
