Description
The Associate Patient Service Supervisor supports Patient Service Representatives and oversees daily patient-service operations, including staffing, workflow, customer service, coverage, quality improvement, compliance, referral management, cash reconciliation, reporting, and administrative functions. The role provides frontline supervision and coaching, supports hiring and training, and may require travel between sites. A high school diploma or GED is required, an associate degree is preferred, and the position requires bilingual English/Spanish proficiency, scheduling and patient-access experience, and strong communication and leadership skills.
