Description
The Associate Representative - Customer Service responds to customer inquiries by telephone, email, and walk-in, resolves routine problems and complaints, processes orders and invoicing, maintains customer records, and refers unresolved issues to other departments. The role also maintains client relationships, identifies additional product or service opportunities, and participates in sales meetings. A high school degree or equivalent is required, while an associate degree or college diploma is preferred; 0–2 years of relevant experience is listed, with sales experience preferred.
