Description
Euna Solutions is hiring an entry-level, full-time Associate Support Analyst to provide first-line support for public-sector customers using its procurement, budgeting, and financial software. The role handles phone, video, email, and chat inquiries; troubleshoots software issues; documents interactions in Zendesk; contributes to knowledge-base content; and supports holiday, after-hours, and outage coverage. The position is hybrid, requiring three days per week in the Atlanta office, and seeks candidates with up to one year of technical support, help desk, or customer-facing experience.
