Description
Euna Solutions is hiring an entry-level, full-time Associate Support Analyst to provide customer support for its public-sector software through phone, video, email, and chat. The role involves troubleshooting software issues, documenting interactions in Zendesk, contributing to knowledge-base materials, collaborating with senior analysts, and supporting holiday, after-hours, and outage coverage. The position is hybrid, with three days per week in the Oakville, Ontario office, and offers a compensation range of $53,000 to $66,300.
