Description
This Oracle IC1 role combines customer-facing technical support for assigned Oracle products with configuration, change, testing, documentation, and process-improvement work. The position troubleshoots and resolves simple customer issues, investigates configuration problems, manages change requests through testing and deployment, maintains service documentation, and collaborates with internal teams and customers. It is intended for a junior-level individual contributor and includes a U.S. hiring range of $21.30 to $45.05 per hour or $44,300 to $93,700 per annum, plus benefits.
