Description
CGL is hiring a Technical Support Analyst Co-op for its Technical Platform Support team in Guelph. The role focuses on second-level enterprise IT incident resolution, ServiceNow ticket management, in-person triage at the Ctrl+Alt+Connect tech bar, problem management, knowledge documentation, and Microsoft Power Platform project work. It is an 8-month student co-op placement with a hybrid model requiring two office days and consistent on-site presence, plus at least one week of on-call support. The position pays $23–$27 per hour and requires enrollment in a relevant post-secondary program, Windows 11 and desktop support knowledge, and strong communication and troubleshooting skills.
