Description
The Associate Technical Support Engineer provides high-quality technical support for Park Place Technologies’ Entuity software products. The role advises customers on configuration, troubleshooting, integration, customization, licensing, and device support; collaborates with software development, sales, and pre-sales teams; and maintains awareness of relevant IT technologies. It requires a bachelor’s degree in computer networking or software, 1–3 years of experience with Microsoft Windows, Red Hat Linux, and VMware, and knowledge of network technologies and device types.
