Description
The Associate Technical Support Engineer will provide first-level application and functional support for business platform systems in Abu Dhabi, monitoring availability and performance, resolving incidents and service requests within SLAs, troubleshooting defects, supporting SIT/UAT and releases, coordinating with users and technical teams, and maintaining operational documentation and ITIL compliance. The role is intended for a UAE national with a bachelor's degree in Computer Science, Information Technology, or Engineering and 0–2 years of experience, with internship or IT/banking project exposure advantageous.
