Summary from listing
HSBC is hiring a CCSS Representative II to handle customer contacts, resolve issues, assess customer needs, recommend products and services, maintain customer relationships, and complete assigned tasks. The role requires at least a high school diploma, flexible shifting, computer and communication skills, and strong customer service and compliance abilities. The Chinese-language requirements also specify a bachelor’s degree or higher, at least one year of financial or accounting experience, knowledge of financial instruments and fund operations, fluent Cantonese, Mandarin, and English, and the ability to investigate and resolve customer problems.
