Athlete at Nike

Location: Liaoning Province
Type: Full-time

Description

This role involves managing a team, supporting employee development, and providing guidance on recruitment, performance evaluations, and coaching. The individual will apply advanced customer service and sales skills, build connections with customers, handle complex transactions, and operate various departmental functions like inventory and cashiering. They will also assist in implementing training programs and proactively preventing losses.

Required Skills

customer service
sales techniques
product knowledge
operations

Additional Information

Preferred Qualifications: Advanced customer service skills, sales techniques, and product knowledge.
Ability to build customer connections and integrate brand storytelling.
Proficiency in mastering department operations and executing athlete responsibilities.
Expertise in inventory, cashiering, and/or sales.
Commitment to continuous learning and participation in training.
Ability to assist in implementing onboarding and job-related training.
Proactive customer service support to prevent loss.
Alertness to shoplifting and internal theft prevention.
Ability to coordinate the work of other employees.
Possibility to assume key-holder responsibilities.
Strong teamwork coordination abilities.
Employee development support.
Guidance on recruitment, disciplinary conduct, performance evaluations, and reward systems.
Training and coaching of junior staff members.