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Attendee Support Specialist at Web Summit

Language
Setup
Hybrid
Location
Portugal
Level
not_specified
Posted

Description

Web Summit is seeking an Attendee Support Specialist to provide customer support through email, live chat, and social media; resolve attendee questions; gather feedback for marketing, product, and engineering teams; and collaborate with marketing and other departments. The role requires prior customer service or support experience, strong communication, problem-solving, multitasking, and comfort working across teams. Benefits include subsidised healthcare and dental, an employee assistance programme, flexible working arrangements, a company laptop, and other employee perks.

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