Description
The Attendee Support Specialist provides customer support to Web Summit attendees through email, live chat, and social media; resolves questions while following company policies; gathers feedback for internal teams; collaborates with marketing, content, email marketing, and website teams; and shares insights with product and engineering teams. The role requires prior customer-service or support experience, strong communication, problem-solving, multitasking, and comfort working across teams in a high-output environment. Benefits include fully subsidised healthcare, dental coverage, an employee assistance programme, learning resources, a company laptop, annual leave, flexible working arrangements, and wellness benefits.
