Description
Diversified is hiring an onsite Audio-Visual Support Services Technician II to provide Tier 1 and Tier 2 technical, operational, and customer-facing support for enterprise AV environments. The role maintains room and system readiness, troubleshoots and repairs AV and conferencing equipment, supports executive and client-facing meetings, manages service tickets and documentation, coordinates escalations and vendors, performs room sweeps and system testing, and contributes to reporting, training, and process improvement. The schedule is generally Monday through Friday, 8:00 a.m. to 5:00 p.m., with shifts and overtime as event needs require.
