Description
Diversified is hiring an onsite Audio-Visual Support Services Technician II to provide Tier 1 and Tier 2 technical support, maintenance, troubleshooting, break/fix repair, meeting and event support, ticket management, documentation, and customer service for enterprise audiovisual environments. The role supports conference rooms, training rooms, collaboration spaces, video walls, digital signage, executive meetings, and related AV systems, and coordinates with client stakeholders, facilities, IT, vendors, manufacturers, and remote support teams. It is a Monday-to-Friday onsite position with schedule flexibility and overtime based on meeting and event needs. A high school diploma or equivalent and at least one year of AV, corporate video, IT systems, or related customer service experience are required; three years of enterprise AV experience and relevant certifications are preferred.
