Description
The Autoline Support Analyst will provide functional and technical support for the Autoline (Keyloop/CDK) Dealer Management System across multiple business units. The role covers troubleshooting sales, service, parts, CRM, and accounting issues; managing users and configurations; supporting data migration and system upgrades; conducting user training; maintaining data integrity and reports; coordinating with vendors and IT teams; and improving workflows and documentation. The position requires a bachelor’s degree in a relevant field, at least five years of DMS support experience, dealership operations knowledge, and familiarity with SQL, configuration, reporting, and Microsoft Office. It is based in Abu Dhabi.
