Description
The role manages client quality issues, customer complaints, audits, quality-system compliance, document control, change management, and on-site personnel at a factory. It coordinates first-, second-, and third-party audits, handles claims and appeals, drives 8D and other quality-improvement tools, maintains customer relationships, and supports IATF 16949 and FES system implementation. The position requires a bachelor’s degree or above, a science or engineering background, at least three years of automotive customer-quality experience, familiarity with PPAP/APQP/PFMEA/SPC/MSA and 8D, IATF 16949 audit experience, strong communication and problem-solving skills, and CET-4 English proficiency.
