Description
Diversified is hiring a full-time hourly Team Lead for its Support Services team at a client site. The role leads a four-person on-site audiovisual support team, serves as the client and technical subject matter expert, manages escalations and scheduling, supports executive meetings, and maintains, troubleshoots, repairs, and improves complex AV and multimedia systems across video NOCs, conference rooms, training rooms, collaboration spaces, and digital signage environments. The position requires at least three years of enterprise AV support experience, advanced signal-flow and troubleshooting skills, strong client-facing communication, and a high school diploma or equivalent; certifications and experience with systems such as Crestron, Q-SYS, Dante, Cisco, Microsoft Teams, QSC, Shure, and networking are preferred.
