B2B Partner Development & Conversion Manager at Coupang Internal

Department: Eats Sales & Business

Language

Location: Seoul
Level: senior
Posted: Aug 18, 2026

Description

Coupang Eats is hiring an internal B2B Partner Development & Conversion Manager to identify high-growth franchise-brand targets, lead direct partner acquisition and conversion, manage dedicated hotline and communication channels, oversee operational personnel, and track partnership KPIs. The role requires at least five years of experience in B2B account management, B2B sales, or channel operations project management, along with data analysis, sales communication, negotiation, and operations-management experience. Preferred qualifications include e-commerce or food-tech franchise knowledge, CRM and call-center experience, and proficiency with Excel or SQL.

Required Skills

Data analysis
B2B sales
Channel operations
CRM systems
Excel
SQL
Operations management

Additional Information

Required Previous Experiences: At least 5 years of experience in B2B account management, B2B sales, or channel operations project management
Experience using data analysis to identify market and partner targets and create proactive outbound and sales conversion performance
Experience establishing operating processes and managing personnel and performance for B2B support organizations, call centers, consultation channels, and CX infrastructure
Ability to conduct B2B sales communication and negotiations with franchise headquarters C-level executives and operational teams
Preferred Qualifications: Strong understanding of the e-commerce, platforms, food technology, or out-of-home dining franchise industry ecosystem and sales approaches
Experience building and operating business communication channels, including CRM systems, call-center solutions, and mobile messenger-based channels
Strong ability to use data analysis tools such as Excel and SQL to extract sales targets and derive insights
Excellent operations-management ability, including defining roles and responsibilities, managing resources, and achieving sales and operational goals
Strong problem-definition capability in a fast-changing sales environment and proactiveness in finding and executing self-structured solutions