Description
SGS is hiring a B2C Collections Specialist to manage proactive collections for assigned markets, ensuring customer invoices are settled on time and account records remain accurate. The role involves monitoring overdue receivables, contacting international customers by phone and email, sending reminders and balance confirmations, handling invoice disputes with accounting and local teams, maintaining ERP notes, and supporting reporting with Excel and Oracle. Candidates should have a diploma in a business or finance-related field, 1-2 years of collections or accounts receivable experience, strong communication and negotiation skills, and good English plus local language proficiency. The position is a fixed-term 4-month contract for maternity cover with occasional on-call duties based on business needs.
