Description
DATAMARK is seeking a Back Office Assistant Manager to oversee production-related operations for assigned projects, coordinate supervisors, manage SLAs and client expectations, monitor performance and quality, develop corrective action plans, support employee management and training, and prepare operational and billing reports. The role requires at least six years of back office experience, including four years in a supervisory role, proficiency in Microsoft Office, and strong leadership, communication, analytical, organizational, and customer-resolution skills.
