Description
Macy’s is hiring a Selling and Support Captain to serve as an elevated hourly retail colleague who supports customer satisfaction, merchandising, brand loyalty, promotional and omnichannel selling, and store operations. The role may involve customer orders, merchandising, product processing, selling-floor supervision, colleague leadership, customer service problem-solving, store opening and closing, register settlement, and point-of-sale technology. It requires flexible availability, strong communication, adaptability, and a high school diploma or equivalent; 1–2 years of direct retail experience is preferred. The position offers full-time or part-time scheduling, health and wellness coverage, a 401(k) match, paid time off, holidays, and other benefits.
