Summary from listing
The Joint Recovery Processing/Chargeback Analyst will investigate and process credit card fraud and dispute cases, manage the full chargeback lifecycle, handle cardholder and merchant disputes, support fraud analysis and PCI compliance, and conduct cardholder outreach. The role reports to the Supervisor of Joint Recovery Processing, requires rotational evening shifts including weekends and holidays, and offers professional growth within Credit Card Operations. A bachelor’s degree in finance, business administration, or a related field is preferred, while 1–4 years of credit card or financial experience and recoveries or chargeback experience are required.
