Summary from listing
The role is a BPO banking process specialist focused on KYC/AML/CDD compliance, process execution, SLA reporting, quality audits, complex-issue resolution, and team collaboration. It requires a graduate with 3–5 years of international BPO banking process experience, strong KYC/AML knowledge, English communication skills, night-shift flexibility, and the ability to lead the team as a process expert and lead.
