Description
Devoteam is hiring a Contact Center Solutions Developer to design, develop, and maintain voice architectures and complex integrations in Genesys On-Premise or Diabolocom environments. The role covers IVR, ACD, routing, REST API and webhook integrations, platform configuration, project lifecycle support, incident resolution, data structuring, documentation, and technical training. Candidates need at least two years of relevant experience, telecommunications knowledge, IVR and routing expertise, API and object-oriented programming skills, and fluency in Portuguese and English.
