Description
Sutherland is hiring a Banking Customer Service Associate to serve as the point of contact for inbound banking customers, answering calls, addressing account and payment inquiries, performing general account maintenance, assessing customer needs, and guiding customers through appropriate actions. The role requires flexible availability for any day and assigned shifts, including weekends and public holidays, onsite training or work, strong communication and problem-solving skills, basic Microsoft Office experience, and the ability to troubleshoot technical issues. Benefits include paid training, health and life insurance, paid leave, lunch benefits, and career development opportunities.
