Description
Jack Henry is hiring a Banking Technical Support Representative for its Enterprise Payment Solutions Ensenta team to provide first-level product and technical customer support to financial institutions and partners. The role focuses on troubleshooting application and service issues, resolving customer cases by phone and internet, escalating issues when needed, and maintaining service level standards. It is a remote role with geographic restrictions near several office locations, requires shift flexibility, and pays $42,000 to $53,000 annually depending on location and experience.
