Description
The Customer Service Reservationist provides proactive, professional customer communication, answers questions, de-escalates upset customers, identifies root causes, and maintains product knowledge. The role requires full fluency in English and Spanish or Creole, strong communication and multitasking skills, and a positive, dependable attitude. Training is Monday through Friday from 9 a.m. to 5 p.m. EST for the first three weeks, followed by a regular five-day schedule including Sundays for 40 hours per week. The position pays $16.19 per hour and began on July 20, 2026.
