Description
The Front Desk Agent welcomes guests, handles luggage and room delivery, escorts guests to their rooms, coordinates with Front Office and Concierge teams, supports guest requests, assists with transportation and departures, and maintains organized lobby and entrance areas. The role requires a passion for luxury hospitality, strong interpersonal and communication skills, attention to detail, teamwork, English fluency, and a proactive, solution-oriented approach; previous luxury-hotel experience and Opera or related-system experience are assets.
