Description
This is a paraprofessional position for a Benefit Programs Specialist who determines customer eligibility for various Social Services benefits like SNAP, TANF, Child Care, Medicaid, and Auxiliary Grants. The specialist conducts interviews, explains program details, processes applications, evaluates data, interprets policies, monitors cases, and provides referrals. They also prepare reports, identify fraud, compute assistance plans, and coordinate with external resources. This role involves managing a caseload of clients with complex issues and supporting staff training.
