Description
The Benefits Account Manager serves an assigned client portfolio by resolving client requests, advising on benefits policy design and coverage improvements, maintaining client relationships with senior executives, renewing accounts, monitoring benefits-program implementation, reviewing documentation, auditing policies, and presenting claims experience, data analytics, renewal reports, and surveys. The role requires at least three years of similar experience and knowledge of the benefits area, along with customer-service orientation, teamwork, analysis, and synthesis skills; intermediate English proficiency is preferred.
