Benefits Operations Administrator at Alight

Alight is hiring a Benefits Operations Administrator to process client benefit-plan activities, maintain accurate plan documentation, meet service-level agreements, resolve participant issues through a case-management tool, and collaborate with Customer Service, Technology, and shared services. The role requires strong transaction-processing accuracy, computer and communication skills, typing speed of at least 25 WPM with 90% accuracy, and the ability to work in high-volume, deadline-driven environments. A bachelor’s degree in an excluded discipline is required, while back-office or transaction-processing experience is preferred. The position is virtual, requires video interviews, and may involve occasional travel to a physical office.