Description
Effecti is hiring a Customer Success Manager to build and maintain customer relationships, align expectations, identify business and expansion opportunities, manage customer portfolios, monitor churn, and improve customer satisfaction and loyalty. The role requires higher education in a relevant field, customer success experience, public bidding knowledge, strong communication and organizational skills, and the ability to handle high-pressure situations. It is a Monday-to-Friday work-from-home position with a specified schedule and benefits including health, dental, meal, home-office, and insurance allowances.
