Description
MCI is hiring Bilingual Call Center Representatives fluent in English and Spanish to support diverse client projects. The role involves handling inbound and outbound calls, understanding customer needs, using internal systems, and escalating complex issues. Candidates must have a high school diploma or GED, strong typing skills, excellent communication abilities, and basic knowledge of Microsoft Office Suite. MCI offers competitive compensation, paid time off, incentives, health benefits, retirement savings programs, and opportunities for career growth.
