Description
MCI is hiring Bilingual Call Center Representatives fluent in English and Spanish to support various client projects. The role involves handling inbound/outbound calls, troubleshooting technical issues, building customer relationships, and identifying upsell opportunities. Candidates should have a high school diploma/GED, strong typing/communication skills, basic Microsoft Office knowledge, and a customer-first mindset. MCI offers competitive compensation, PTO, incentives, health benefits, retirement savings, disability/life insurance, career growth, and paid training.
