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Bilingual Client Success Associate – Remote (Fixed-Term Contract) at Wealthsimple

Department: Operations

Language

Compensation

CA$25 – CA$27/hr

Setup
Remote
Location
Nunavut
Type
Full-time, Contract
Level
entry
Posted

Description

Wealthsimple is hiring a full-time, fixed-term Client Operations Agent for its Client Operations team. The role is fully remote for candidates working from anywhere in Canada, with a target start date of October 26, 2026, and an initial six-month contract. The agent will explain investing, trading, and personal-finance concepts; resolve complex client issues involving transfers and back-office operations; and collaborate across Product and Operations. Candidates need 1–2 years of customer-service experience, full bilingual proficiency in French and English, availability for full-time shifts, and comfort with rotating schedules and multiple digital tools. Benefits include a health spending account, group savings contributions, paid time off, and home-office support.

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