Bilingual CSR - Portuguese at First National Bank of America

First National Bank of America is hiring a bilingual Portuguese/English Customer Service Representative for its call center. The role handles incoming and outbound loan-customer communications, resolves inquiries, follows up with customers, and maintains customer records. The employer will train candidates with strong communication and customer service skills regardless of prior experience. Compensation includes an hourly wage, performance-based monthly incentive pay, and a shift premium for work after 5:00 PM, with medical, dental, vision, paid time off, childcare discounts, pet insurance, and a 401(k) match.