Description
ISPROX is recruiting a Bilingual Customer Service Representative for a software sales client in León, Guanajuato. The role handles software product inquiries by phone, email, and chat; supports sales demonstrations; follows up on purchasing cycles; creates customized quotes; provides basic technical assistance for account creation and license activation; and mentors new team members. Candidates need 3–5 years of customer service experience, preferably in technology, with English and Spanish communication skills, digital communication proficiency, software and purchasing knowledge, documentation skills, and mentoring ability. Benefits include grocery vouchers, a punctuality bonus, a subsidized cafeteria, parking, a savings fund, and postgraduate scholarships.
