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Customer Service Representative (Bilingual) at Archetype Strategy

Language
Location
Colombia, Huila
Type
Full-time
Level
entry
Posted

Description

The employer is seeking a Bilingual Customer Service Representative to provide English and Spanish customer support through phone, email, chat, and other channels. The role handles orders, accounts, billing, service issues, requests, escalations, documentation, follow-up, and customer satisfaction goals. Candidates must be fluent in English and Spanish, available for weekend shifts, and able to work in a fast-paced environment; prior customer service, call center, retail, hospitality, administrative, or bilingual support experience is preferred.

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