Summary from listing
Lincoln Financial is hiring a Bilingual Customer Service Representative to support retirement plan services. The role is based in the Fort Wayne, Indiana office, with paid onsite training for the first eight weeks followed by a work-from-home option. Responsibilities include answering inbound calls, handling callbacks and emails, educating plan participants and other stakeholders, researching systems, resolving issues, and meeting call and quality metrics. The position pays $21.10 per hour and requires full written and verbal English and Spanish proficiency, a high school diploma or GED, and 0–1+ years of general experience.
