Bilingual Outbound Enrollment Agent at Five Star Solutions

Compensation

$17/hr

Setup: Remote
Location: Brownsville, Texas
Type: Full-time
Level: entry
Posted: Sep 17, 2026

Description

Five Star Solutions is hiring bilingual English-Spanish Outbound Enrollment Agents for a remote healthcare enrollment program. The role involves making outbound calls to eligible health-plan members, following scripts, explaining program benefits, addressing questions and objections, using Salesforce and other systems, documenting activity, and meeting quality and productivity goals. The position is full-time, pays $17 per hour plus a night and weekend differential and incentives, and includes paid training.

Required Skills

Outbound calling
Salesforce CRM
Active listening
Documentation
English
Spanish

Additional Information

Required Previous Experiences: Previous outbound calling, call center, customer service, sales, or enrollment experience is preferred; no prior experience is explicitly required.
Preferred Qualifications: Previous outbound calling, call center, customer service, sales, or enrollment experience
Strong verbal communication and active listening skills
Ability to follow structured scripts while maintaining natural conversation
Ability to handle questions, hesitation, and objections
Professional, patient, and empathetic communication style
Comfort working with CRM systems and multiple computer applications
Strong attention to detail and accurate documentation skills
Ability to work independently in a remote environment
Reliable attendance and commitment to performance expectations
Fluent English and Spanish speaking, reading, and writing